Shipping
Each Splinters board is crafted with care and finished by hand. Please allow 3-5 business days for in-stock items to ship. Custom orders may take longer and estimated timelines will be provided at the time of purchase. All orders ship via USPS Priority Mail or UPS, with tracking information sent directly to your email once your board is on its way.
Returns & Exchanges
Because each peice is handmade, slight variations in color and grain are part of the uniqueness and beauty of natural wood. For that reason, returns are accepted only for items that arrive damages or defective. If your order arrives with an issue, please email me at... within 7 days of delivery with photos of the product and the packaging. I'll work with you to replace or repair the item. Custom and personalized orders and non-refundable once work has begun.
Questions?
Reach out anytime to [email protected] I want you to love your board for years to come.
Information we collect
When you place an order, sign up for the news letter, or fill out a contact form, we may collect your name, email, mailing address, and payment details. We use this information only to process orders, deliver products, and share updates if you've opted in.
How we use your information
To complete your purchase and ship your order. To respond to your questions or requests. To send newsletters or promotions (only if you subscribe)
Sharing information
We will NEVER sell or trade your personal information. We only share details with trusted third-party providers (such as payment processors or shipping carriers) as needed to complete your order
Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.
Your Rights
You can unsubscribe from emails at any time and may request that we delete your information by contacting [email protected]
Contact
For any questions, reach out to [email protected]
Limitation and Liability
Splinters Woodworking is not responsible for incidental or consequential damage related to use of the products
Orders & Payment
Orders are processed once payment is received. Custom or personalized orders require payment in full before work begins
Shipping
In stock items ship within 3-5 business days. Custom orders may take longer (estimated timelines are provided at the time of order. Tracking numbers are provided
Handcrafted products
Each Splinters board is handmade from natural hardwood. Variations in color, grain, and small markings are part of the woods character and are not considered defects.
Returns & Exchanges
Returns are accepted only for items that arrive damaged or defective. Customers must contact [email protected] within 7 days of delivery with photos of the issue. Custom and personalized orders are non-refundable once work has started.
Board Care
Customers are responsible for following the Board Care Guide. Improper care (dishwasher use, soaking, lack of conditioning) will void replacement options.
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