Shipping & Returns

Shipping

Each Splinters board is crafted with care and finished by hand. Please allow 3-5 business days for in-stock items to ship. Custom orders may take longer and estimated timelines will be provided at the time of purchase. All orders ship via USPS Priority Mail or UPS, with tracking information sent directly to your email once your board is on its way.

Returns & Exchanges

Because each peice is handmade, slight variations in color and grain are part of the uniqueness and beauty of natural wood. For that reason, returns are accepted only for items that arrive damages or defective. If your order arrives with an issue, please email me at... within 7 days of delivery with photos of the product and the packaging. I'll work with you to replace or repair the item. Custom and personalized orders and non-refundable once work has begun.

Questions?

Reach out anytime to [email protected] I want you to love your board for years to come.

Privacy Policy

Information we collect

When you place an order, sign up for the news letter, or fill out a contact form, we may collect your name, email, mailing address, and payment details. We use this information only to process orders, deliver products, and share updates if you've opted in.

How we use your information

To complete your purchase and ship your order. To respond to your questions or requests. To send newsletters or promotions (only if you subscribe)

Sharing information

We will NEVER sell or trade your personal information. We only share details with trusted third-party providers (such as payment processors or shipping carriers) as needed to complete your order

Cookies

Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings at any time.

Your Rights

You can unsubscribe from emails at any time and may request that we delete your information by contacting [email protected]

Contact

For any questions, reach out to [email protected]

Terms & Conditions

Limitation and Liability

Splinters Woodworking is not responsible for incidental or consequential damage related to use of the products

Orders & Payment

Orders are processed once payment is received. Custom or personalized orders require payment in full before work begins

Shipping

In stock items ship within 3-5 business days. Custom orders may take longer (estimated timelines are provided at the time of order. Tracking numbers are provided

Handcrafted products

Each Splinters board is handmade from natural hardwood. Variations in color, grain, and small markings are part of the woods character and are not considered defects.

Returns & Exchanges

Returns are accepted only for items that arrive damaged or defective. Customers must contact [email protected] within 7 days of delivery with photos of the issue. Custom and personalized orders are non-refundable once work has started.

Board Care

Customers are responsible for following the Board Care Guide. Improper care (dishwasher use, soaking, lack of conditioning) will void replacement options.

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